Return & Refund Policy – tarennhar
Last Updated: Friday, August 29, 2025
At tarennhar, your satisfaction is our priority. If you are not completely satisfied with your order, we provide a clear return and refund process.
1. Return Window
Items may be returned within 30 days of delivery.
2. Return Conditions
To qualify for a return, items must be:
Brand new and unused
In original packaging
With all tags attached
3. Return Shipping & Label
Returns are accepted by mail.
A prepaid return label will be provided by email after you contact our support team.
Return shipping is free for orders shipped to France and the United States.
No restocking fees apply.
4. Exchanges
Exchanges are accepted. Contact our support team to indicate your preference when initiating a return.
5. Refund Processing
Once your return is received and inspected:
Approved refunds will be processed within 3 business days
Refunds are issued to the original payment method
You will receive a confirmation email once the refund is processed
6. Contact Us
For any questions or to initiate a return, contact us at:
Email: Support@tarennhar.com
Phone: +33759486216
Address: 42 Av du 24 Avril 1915, Rés Les Lierres Bt 17,13012, Marseille, France